1onebet's Privacy Policy

1onebet ("we", "us", "platform") is an internationally licensed online gaming platform serving users in Bangladesh. We take your privacy seriously and are fully committed to being transparent about how your personal information is protected.

This Privacy Policy applies whenever you use the 1onebet website, mobile app, or any related services. By accessing the platform or creating an account, you are deemed to have agreed to this Privacy Policy.

• This policy has been developed in accordance with international data protection standards.
• You will be notified of any changes via your registered email or SMS.
• This policy is available in both Bengali and English; in case of any conflict, the English version shall prevail.

1onebet only collects information that is necessary to provide you with the best possible service and to meet our legal obligations. A detailed breakdown of the data we collect is provided below.

Automatically Collected Information

When you use the platform, certain information is collected automatically — such as cookies, log files, and web beacons. This data is primarily used to maintain platform functionality and improve your experience.

1onebet uses your information only for specific, legitimate purposes. We do not collect or use any data unnecessarily. A full list of how we use your information is provided below.

• Account Management: To create, verify, and manage your account.
• Payment Processing: To process deposits, withdrawals, and financial transactions.
• Customer Support: To address your questions, complaints, and support needs.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Service Improvement: For analytics and improvement to enhance your experience.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Responsible Gaming: To monitor gaming habits and provide responsible gaming support.
• Marketing (with consent): To send you promotions and offers, with your consent.

1onebet never sells or unauthorized shares your personal information. However, in certain circumstances, we may share limited data with trusted partners.

Who Your Information May Be Shared With

• Payment Processor: Mobile banking services such as Mobile Pay, Nagad, and Rocket that process transactions.
• KYC Verification Agency: A licensed service for identity and age verification.
• Cloud Service Provider: An internationally certified provider for secure data storage.
• Legal Authority: To comply with valid orders from courts or regulatory authorities.
• Advertisers: Your data is never shared with third parties for advertising purposes.
• Data Brokers: We do not have any relationship with data brokers.

The 1onebet website and app use cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.

Cookie Types

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

1onebet uses industry-leading technology and practices to protect your data. Our security framework operates across multiple layers.

• SSL/TLS Encryption: 256-bit encryption is used during all data transmission.
• Firewall Protection: Our advanced firewall system blocks all unauthorized access attempts.
• Two-Factor Authentication: Enabling 2FA adds an extra layer of security to your login.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Restricted Access: Only authorized personnel can access your information.
• Data Backup: Your data is backed up across multiple secure servers.

1onebet believes you should have full control over your own data. We guarantee the following rights to you.

To exercise any of these rights, email our support team at: support@1onebet.app . We typically respond within 30 business days.

1onebet does not retain your data longer than necessary. Separate retention periods are defined for different types of data.

1onebet strictly prohibits the use of its services by anyone under the age of 18. We are especially committed to protecting minors.

• Age verification is mandatory at registration. Providing false information will result in account termination.
• We do not knowingly collect any information from individuals under the age of 18.
• If any minor's information has been collected inadvertently, it will be deleted as soon as we become aware of it.
• Parents who have concerns can contact us immediately.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection Team. We're always here to help.

• Email: support@1onebet.app
• Live Chat: Log in to the platform for 24/7 support.
• Phone Support: 9:00 AM – 11:00 PM Bangladesh Time.

Policy Change Notice

We may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed on the platform's home page.
• You will be notified at least 14 days in advance of any significant changes.